Initiate a new call
Initiates a call if the specified agent exists, has valid call settings, and the participant’s phone number is provided. The call can include a custom greeting message, a prompt to guide the agent, and optional details about the participant. This endpoint is used to trigger outbound calls with specific configurations for agents and participants.
Documentation Index
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Authorizations
Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"
Body
UUID of the Agent. Must exist in the database or the request fails with a 404 error.
"32d8fc98-be1e-4d32-a12e-146f397fb1cb2"
Prompt configuration for the call.
Information about the call participant.
Object containing an optional greeting call starts.
Response
Success
Indicates whether the request completed successfully. True for successful responses; false for documented error responses.
true
Human-readable response message. Safe to display in logs or simple client notifications; use structured fields for program logic.
"Call created successfully"