Skip to main content
POST
Send a human reply to a conversation

Authorizations

Authorization
string
header
required

Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"

Path Parameters

uuid
string<uuid>
required

The conversation's UUID

Body

application/json
message
string

The text to send. Required unless files are given; with files it becomes the caption / email body

Maximum string length: 4096
Example:

"Hello! Let me help you with that."

files
object[]

Files to send — URL-based and base64-based items can be mixed. All channels except SMS

Maximum array length: 10
user_email
string<email>

Workspace token only: the member the reply is attributed to (required for workspace tokens)

take_over
boolean
default:false

Also take the conversation over — the AI stops replying until released

Response

Reply sent

success
boolean
Example:

true

message
string
Example:

"Reply sent"

data
object