Activity events of a conversation
Conversations
Activity events of a conversation
The AI’s activity trail: intent/tool calls, knowledge-base retrievals, transfers, escalations, handovers, callbacks and approval requests. Interleave into the timeline using message_id/created_at; the same feed drives the Activity side panel. Live updates arrive as conversation.event on the conversation’s realtime channel with the identical shape.
GET
Activity events of a conversation
Authorizations
Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"
Path Parameters
Query Parameters
Available options:
intent_call, knowledge_retrieval, action_completed, action_failed, handover, agent_transfer, queue_transfer, escalation, approval_request, approval_resolved, callback_opened Available options:
completed, pending, approved, rejected, failed Only events newer than this event uuid — for incremental polling
Required range:
x <= 100Response
Events retrieved