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POST
Create a status

Authorizations

Authorization
string
header
required

Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"

Body

application/json
name
string
required
Maximum string length: 40
color
string
Example:

"#8e7cc3"

category
enum<string>
default:active

Fixed type the status belongs to: open = new / not picked up, active = being worked on (auto-entered on assignment), done = finished (resolved_at set, hidden by Hide finished)

Available options:
open,
active,
done
condition
string | null

Prompt: set this status automatically when the conversation matches

is_default
boolean

Response

Status created