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GET
List tickets

Authorizations

Authorization
string
header
required

Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"

Query Parameters

status
string

Status key, or unfinished for every status whose type is not done. Comma-separated list allowed (any of).

priority
string

low|normal|high|urgent — comma-separated list allowed (any of)

source
enum<string>
Available options:
ai,
manual
tag
string

Tag key — comma-separated list allowed (any of)

assignee_email
string

Member email, me (per-user token) or none — comma-separated list allowed. Together with queue_uuid the ticket matches EITHER (assigned to one of the members, or sitting in one of the queues).

queue_uuid
string

Queue uuid — comma-separated list allowed (any of)

contact_uuid
string<uuid>
conversation_uuid
string<uuid>

Title, description, number or contact

created_from
string<date>
created_to
string<date>
sort
enum<string>
Available options:
created_at,
priority,
number,
updated_at
direction
enum<string>
Available options:
asc,
desc
per_page
integer
default:50
Required range: x <= 200
page
integer

Response

Tickets retrieved