Create a coaching agent

curl --request POST \
  --url https://{subdomain}.mihu.ai/api/v1/coaching-agents \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "name": "Support Team Coach",
  "description": "Coaches the support team after every evaluation",
  "coaching_tone": "supportive",
  "auto_trigger_threshold": 70,
  "language": "English",
  "general_guidelines": "Always start with positive feedback. Be specific with examples.",
  "training_examples": [
    {
      "issue": "Agent scored 55% due to poor greeting and rushed resolution",
      "coaching": "I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding."
    }
  ],
  "resource_library": [
    {
      "title": "Active Listening Basics",
      "type": "video",
      "url": "https://example.com/active-listening",
      "topics": "empathy, listening"
    }
  ]
}
'

import requests

url = "https://{subdomain}.mihu.ai/api/v1/coaching-agents"

payload = {
    "name": "Support Team Coach",
    "description": "Coaches the support team after every evaluation",
    "coaching_tone": "supportive",
    "auto_trigger_threshold": 70,
    "language": "English",
    "general_guidelines": "Always start with positive feedback. Be specific with examples.",
    "training_examples": [
        {
            "issue": "Agent scored 55% due to poor greeting and rushed resolution",
            "coaching": "I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding."
        }
    ],
    "resource_library": [
        {
            "title": "Active Listening Basics",
            "type": "video",
            "url": "https://example.com/active-listening",
            "topics": "empathy, listening"
        }
    ]
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    name: 'Support Team Coach',
    description: 'Coaches the support team after every evaluation',
    coaching_tone: 'supportive',
    auto_trigger_threshold: 70,
    language: 'English',
    general_guidelines: 'Always start with positive feedback. Be specific with examples.',
    training_examples: [
      {
        issue: 'Agent scored 55% due to poor greeting and rushed resolution',
        coaching: 'I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.'
      }
    ],
    resource_library: [
      {
        title: 'Active Listening Basics',
        type: 'video',
        url: 'https://example.com/active-listening',
        topics: 'empathy, listening'
      }
    ]
  })
};

fetch('https://{subdomain}.mihu.ai/api/v1/coaching-agents', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://{subdomain}.mihu.ai/api/v1/coaching-agents",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'name' => 'Support Team Coach',
    'description' => 'Coaches the support team after every evaluation',
    'coaching_tone' => 'supportive',
    'auto_trigger_threshold' => 70,
    'language' => 'English',
    'general_guidelines' => 'Always start with positive feedback. Be specific with examples.',
    'training_examples' => [
        [
                'issue' => 'Agent scored 55% due to poor greeting and rushed resolution',
                'coaching' => 'I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.'
        ]
    ],
    'resource_library' => [
        [
                'title' => 'Active Listening Basics',
                'type' => 'video',
                'url' => 'https://example.com/active-listening',
                'topics' => 'empathy, listening'
        ]
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://{subdomain}.mihu.ai/api/v1/coaching-agents"

	payload := strings.NewReader("{\n  \"name\": \"Support Team Coach\",\n  \"description\": \"Coaches the support team after every evaluation\",\n  \"coaching_tone\": \"supportive\",\n  \"auto_trigger_threshold\": 70,\n  \"language\": \"English\",\n  \"general_guidelines\": \"Always start with positive feedback. Be specific with examples.\",\n  \"training_examples\": [\n    {\n      \"issue\": \"Agent scored 55% due to poor greeting and rushed resolution\",\n      \"coaching\": \"I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.\"\n    }\n  ],\n  \"resource_library\": [\n    {\n      \"title\": \"Active Listening Basics\",\n      \"type\": \"video\",\n      \"url\": \"https://example.com/active-listening\",\n      \"topics\": \"empathy, listening\"\n    }\n  ]\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://{subdomain}.mihu.ai/api/v1/coaching-agents")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"name\": \"Support Team Coach\",\n  \"description\": \"Coaches the support team after every evaluation\",\n  \"coaching_tone\": \"supportive\",\n  \"auto_trigger_threshold\": 70,\n  \"language\": \"English\",\n  \"general_guidelines\": \"Always start with positive feedback. Be specific with examples.\",\n  \"training_examples\": [\n    {\n      \"issue\": \"Agent scored 55% due to poor greeting and rushed resolution\",\n      \"coaching\": \"I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.\"\n    }\n  ],\n  \"resource_library\": [\n    {\n      \"title\": \"Active Listening Basics\",\n      \"type\": \"video\",\n      \"url\": \"https://example.com/active-listening\",\n      \"topics\": \"empathy, listening\"\n    }\n  ]\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://{subdomain}.mihu.ai/api/v1/coaching-agents")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"name\": \"Support Team Coach\",\n  \"description\": \"Coaches the support team after every evaluation\",\n  \"coaching_tone\": \"supportive\",\n  \"auto_trigger_threshold\": 70,\n  \"language\": \"English\",\n  \"general_guidelines\": \"Always start with positive feedback. Be specific with examples.\",\n  \"training_examples\": [\n    {\n      \"issue\": \"Agent scored 55% due to poor greeting and rushed resolution\",\n      \"coaching\": \"I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.\"\n    }\n  ],\n  \"resource_library\": [\n    {\n      \"title\": \"Active Listening Basics\",\n      \"type\": \"video\",\n      \"url\": \"https://example.com/active-listening\",\n      \"topics\": \"empathy, listening\"\n    }\n  ]\n}"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "message": "Coaching agent created successfully",
  "data": {
    "uuid": "3f6a8c2e-9d1b-4e7a-b5c3-2a1f0e9d8c7b",
    "name": "Support Team Coach",
    "description": "Coaches the support team after every evaluation",
    "is_active": true,
    "is_default": true,
    "coaching_tone": "supportive",
    "coaching_frequency": "immediate",
    "auto_trigger_threshold": 70,
    "language": "English",
    "include_positive_feedback": true,
    "include_actionable_steps": true,
    "include_resources": true,
    "general_guidelines": "Always start with positive feedback.",
    "coaching_templates": [
      {
        "name": "Low Score Performance",
        "scenario": "When agent scores below 60%",
        "tone": "supportive",
        "template": "Let's review this call together...",
        "is_custom": false
      }
    ],
    "training_examples": [
      {
        "issue": "Agent scored 55% due to poor greeting",
        "coaching": "I noticed you interrupted the customer a few times..."
      }
    ],
    "resource_library": [
      {
        "title": "Active Listening Basics",
        "type": "video",
        "url": "https://example.com/active-listening",
        "description": "<string>",
        "topics": "empathy, listening"
      }
    ],
    "created_at": "2026-06-04T10:15:30+00:00",
    "updated_at": "2026-06-04T10:15:30+00:00"
  }
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

POST

api

coaching-agents

Create a coaching agent

curl --request POST \
  --url https://{subdomain}.mihu.ai/api/v1/coaching-agents \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "name": "Support Team Coach",
  "description": "Coaches the support team after every evaluation",
  "coaching_tone": "supportive",
  "auto_trigger_threshold": 70,
  "language": "English",
  "general_guidelines": "Always start with positive feedback. Be specific with examples.",
  "training_examples": [
    {
      "issue": "Agent scored 55% due to poor greeting and rushed resolution",
      "coaching": "I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding."
    }
  ],
  "resource_library": [
    {
      "title": "Active Listening Basics",
      "type": "video",
      "url": "https://example.com/active-listening",
      "topics": "empathy, listening"
    }
  ]
}
'

import requests

url = "https://{subdomain}.mihu.ai/api/v1/coaching-agents"

payload = {
    "name": "Support Team Coach",
    "description": "Coaches the support team after every evaluation",
    "coaching_tone": "supportive",
    "auto_trigger_threshold": 70,
    "language": "English",
    "general_guidelines": "Always start with positive feedback. Be specific with examples.",
    "training_examples": [
        {
            "issue": "Agent scored 55% due to poor greeting and rushed resolution",
            "coaching": "I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding."
        }
    ],
    "resource_library": [
        {
            "title": "Active Listening Basics",
            "type": "video",
            "url": "https://example.com/active-listening",
            "topics": "empathy, listening"
        }
    ]
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    name: 'Support Team Coach',
    description: 'Coaches the support team after every evaluation',
    coaching_tone: 'supportive',
    auto_trigger_threshold: 70,
    language: 'English',
    general_guidelines: 'Always start with positive feedback. Be specific with examples.',
    training_examples: [
      {
        issue: 'Agent scored 55% due to poor greeting and rushed resolution',
        coaching: 'I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.'
      }
    ],
    resource_library: [
      {
        title: 'Active Listening Basics',
        type: 'video',
        url: 'https://example.com/active-listening',
        topics: 'empathy, listening'
      }
    ]
  })
};

fetch('https://{subdomain}.mihu.ai/api/v1/coaching-agents', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://{subdomain}.mihu.ai/api/v1/coaching-agents",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'name' => 'Support Team Coach',
    'description' => 'Coaches the support team after every evaluation',
    'coaching_tone' => 'supportive',
    'auto_trigger_threshold' => 70,
    'language' => 'English',
    'general_guidelines' => 'Always start with positive feedback. Be specific with examples.',
    'training_examples' => [
        [
                'issue' => 'Agent scored 55% due to poor greeting and rushed resolution',
                'coaching' => 'I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.'
        ]
    ],
    'resource_library' => [
        [
                'title' => 'Active Listening Basics',
                'type' => 'video',
                'url' => 'https://example.com/active-listening',
                'topics' => 'empathy, listening'
        ]
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://{subdomain}.mihu.ai/api/v1/coaching-agents"

	payload := strings.NewReader("{\n  \"name\": \"Support Team Coach\",\n  \"description\": \"Coaches the support team after every evaluation\",\n  \"coaching_tone\": \"supportive\",\n  \"auto_trigger_threshold\": 70,\n  \"language\": \"English\",\n  \"general_guidelines\": \"Always start with positive feedback. Be specific with examples.\",\n  \"training_examples\": [\n    {\n      \"issue\": \"Agent scored 55% due to poor greeting and rushed resolution\",\n      \"coaching\": \"I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.\"\n    }\n  ],\n  \"resource_library\": [\n    {\n      \"title\": \"Active Listening Basics\",\n      \"type\": \"video\",\n      \"url\": \"https://example.com/active-listening\",\n      \"topics\": \"empathy, listening\"\n    }\n  ]\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://{subdomain}.mihu.ai/api/v1/coaching-agents")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"name\": \"Support Team Coach\",\n  \"description\": \"Coaches the support team after every evaluation\",\n  \"coaching_tone\": \"supportive\",\n  \"auto_trigger_threshold\": 70,\n  \"language\": \"English\",\n  \"general_guidelines\": \"Always start with positive feedback. Be specific with examples.\",\n  \"training_examples\": [\n    {\n      \"issue\": \"Agent scored 55% due to poor greeting and rushed resolution\",\n      \"coaching\": \"I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.\"\n    }\n  ],\n  \"resource_library\": [\n    {\n      \"title\": \"Active Listening Basics\",\n      \"type\": \"video\",\n      \"url\": \"https://example.com/active-listening\",\n      \"topics\": \"empathy, listening\"\n    }\n  ]\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://{subdomain}.mihu.ai/api/v1/coaching-agents")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"name\": \"Support Team Coach\",\n  \"description\": \"Coaches the support team after every evaluation\",\n  \"coaching_tone\": \"supportive\",\n  \"auto_trigger_threshold\": 70,\n  \"language\": \"English\",\n  \"general_guidelines\": \"Always start with positive feedback. Be specific with examples.\",\n  \"training_examples\": [\n    {\n      \"issue\": \"Agent scored 55% due to poor greeting and rushed resolution\",\n      \"coaching\": \"I noticed you interrupted the customer a few times. Try counting to 2 after they pause before responding.\"\n    }\n  ],\n  \"resource_library\": [\n    {\n      \"title\": \"Active Listening Basics\",\n      \"type\": \"video\",\n      \"url\": \"https://example.com/active-listening\",\n      \"topics\": \"empathy, listening\"\n    }\n  ]\n}"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "message": "Coaching agent created successfully",
  "data": {
    "uuid": "3f6a8c2e-9d1b-4e7a-b5c3-2a1f0e9d8c7b",
    "name": "Support Team Coach",
    "description": "Coaches the support team after every evaluation",
    "is_active": true,
    "is_default": true,
    "coaching_tone": "supportive",
    "coaching_frequency": "immediate",
    "auto_trigger_threshold": 70,
    "language": "English",
    "include_positive_feedback": true,
    "include_actionable_steps": true,
    "include_resources": true,
    "general_guidelines": "Always start with positive feedback.",
    "coaching_templates": [
      {
        "name": "Low Score Performance",
        "scenario": "When agent scores below 60%",
        "tone": "supportive",
        "template": "Let's review this call together...",
        "is_custom": false
      }
    ],
    "training_examples": [
      {
        "issue": "Agent scored 55% due to poor greeting",
        "coaching": "I noticed you interrupted the customer a few times..."
      }
    ],
    "resource_library": [
      {
        "title": "Active Listening Basics",
        "type": "video",
        "url": "https://example.com/active-listening",
        "description": "<string>",
        "topics": "empathy, listening"
      }
    ],
    "created_at": "2026-06-04T10:15:30+00:00",
    "updated_at": "2026-06-04T10:15:30+00:00"
  }
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

{
  "success": false,
  "message": "Agent not found",
  "data": []
}

Authorizations

Authorization

string

header

required

Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"

Body

application/json

Create/update payload. On update only the fields you send are changed; the template, example, and resource lists replace the existing ones when provided.

name

string

required

Maximum string length: 255

Example:

"Support Team Coach"

description

string | null

Example:

"Coaches the support team after every evaluation"

is_active

boolean

default:true

Example:

true

is_default

boolean

default:false

Send true to make this the default coach. To move the default away from an agent, set another one as default.

Example:

false

coaching_tone

string

default:supportive

supportive, direct, constructive, motivational — or your own wording, e.g. friendly but firm.

Maximum string length: 100

Example:

"supportive"

coaching_frequency

enum<string>

default:immediate

When coaching is generated. Currently immediate — after each evaluation.

Available options:

immediate

Example:

"immediate"

auto_trigger_threshold

integer

default:70

Coaching is generated automatically when an agent scores below this percentage.

Required range: 0 <= x <= 100

Example:

70

language

string

default:English

Language for coaching messages and feedback.

Maximum string length: 50

Example:

"English"

include_positive_feedback

boolean

default:true

Highlight what the agent did well.

Example:

true

include_actionable_steps

boolean

default:true

Provide specific steps for improvement.

Example:

true

include_resources

boolean

default:true

Recommend relevant training resources.

Example:

true

general_guidelines

string | null

Your coaching philosophy — applied to every coaching message.

Example:

"Always start with positive feedback. Be specific with examples."

coaching_templates

object[]

Templates for different scenarios. Sending this replaces the existing list. Leave it out on create to start with sample templates.

Show child attributes

training_examples

object[]

Examples of your coaching style. Sending this replaces the existing list. Leave it out on create to start with a sample example.

Show child attributes

resource_library

object[]

Training resources the AI can recommend. Sending this replaces the existing list.

Show child attributes

Response

Coaching agent created successfully

success

boolean

Example:

true

message

string

Example:

"Coaching agent created successfully"

data

object

A coaching agent with its full configuration.

Show child attributes

List coaching agents Get one coaching agent