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GET
List the rules that open tickets automatically

Authorizations

Authorization
string
header
required

Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"

Query Parameters

active
boolean
agent_uuid
string<uuid>

The rules in effect for this agent (its own set, or the inherited workspace rules — see inherited in the response)

Response

200

Rules retrieved: {rules, agent, inherited}. With agent_uuid, rules are exactly the rules that will be checked for that agent's conversations — the workspace rules while inherited is true, only the agent's own rules once it has any (the workspace rules are then switched off for this agent).