Add a single note
curl --request POST \
--url https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/notes \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"content": "Service appointments take 60-90 minutes for standard maintenance, 2-4 hours for warranty work. Same-day pickup is available before 4 PM.",
"order": 0
}
'{
"data": {
"agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"description": "<string>",
"company_name": "<string>",
"role": "<string>",
"objective": "<string>",
"tone": "<string>",
"behavior_guidelines": "<string>",
"company_service": "<string>",
"topic": "<string>",
"length_detail": "<string>",
"interest_of_product": "<string>",
"negative_response": "<string>",
"custom_prompt": "<string>",
"language": "<string>",
"speed": "<string>",
"timezone": "<string>",
"appointment_scheduling_enabled": true,
"appointment_scheduling_randomly": true,
"custom_llm_url": "<string>",
"recommendations": "<string>",
"settings": {
"voice": {},
"text": {},
"memorize": {},
"evaluation": {}
},
"guidelines": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"content": "Always confirm vehicle VIN or license plate before creating a service appointment.",
"order": 0
}
],
"notes": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"content": "Service appointments take 60-90 minutes for standard maintenance, 2-4 hours for warranty work. Same-day pickup is available before 4 PM.",
"order": 0
}
],
"procedures": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "Book service appointment",
"description": "Used when the customer wants to schedule a service appointment for their vehicle.",
"steps": [
{
"order": 1,
"description": "Ask the customer for their vehicle license plate or VIN.",
"intent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
]
}
],
"training": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"content": "What does Volvo's standard warranty cover?",
"intent": "warranty_inquiry",
"response": "Volvo's standard warranty covers 4 years or 100,000 km, whichever comes first, including parts and labor at any authorized service center. Would you like the details for your specific model?"
}
],
"intents": [
{
"intent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"key": "<string>",
"name": "<string>",
"description": "<string>",
"recommendation_actions": "<string>",
"confidence_threshold": 123,
"is_system": true,
"intent_llm_handle_by_response": true,
"webhook": {
"url": "<string>",
"auth_token": "<string>"
},
"parameters": [
{
"key": "email",
"default": "<string>",
"type": "string",
"required": true
}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
],
"webhooks": [
{
"webhook_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"url": "<string>",
"events": [],
"is_active": true,
"has_secret": true,
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
],
"appointments": {},
"routing_rules": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"detection_mode": "intent",
"trigger_keyword": "sales",
"department_name": "Sales Department",
"phrases": [
"I want to talk to sales"
],
"ai_prompt": "Detect when the customer wants to speak with the sales team — they may ask about pricing, new products, quotes, or directly mention sales.",
"voice_response": "Sure, I'll transfer you to our sales team now. One moment please.",
"voice_on_error": "I'm sorry, I couldn't reach sales right now. Please call back later or leave a message.",
"voice_on_success": "You've been successfully connected. Have a great day.",
"destination_type": "extension",
"destination": "101",
"destination_agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"transfer_type": "transfer_call",
"transfer_config": {},
"priority": 1,
"is_active": true
}
],
"guard_rules": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "Legal complaint escalation",
"when_condition": "Customer mentions a legal complaint, lawyer, lawsuit, or threatens to take legal action.",
"example_phrases": [
"I'm calling my lawyer about this"
],
"then_action": "forward",
"selected_channels": [],
"say_before_forwarding": "I understand this is important — let me connect you with someone who can help.",
"say_before_end": "I'm sorry I couldn't help further. Please contact our team directly. Goodbye.",
"destination": "<string>",
"destination_agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"is_active": true,
"is_default": false
}
],
"phone_numbers": [
{
"phone_number_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": "<string>",
"country_code": "<string>",
"type": "<string>",
"capabilities": {
"call": true,
"sms": true,
"whatsapp": true,
"whatsapp_call": true
}
}
],
"channels": [
{}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
}Agents
Add a single note
Adds one note to the agent without changing existing notes. Use notes for factual reference material the agent should remember during conversations, such as policy snippets, product facts, or business context.
POST
/
api
/
v1
/
agents
/
{uuid}
/
notes
Add a single note
curl --request POST \
--url https://{subdomain}.mihu.ai/api/v1/agents/{uuid}/notes \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"content": "Service appointments take 60-90 minutes for standard maintenance, 2-4 hours for warranty work. Same-day pickup is available before 4 PM.",
"order": 0
}
'{
"data": {
"agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "<string>",
"description": "<string>",
"company_name": "<string>",
"role": "<string>",
"objective": "<string>",
"tone": "<string>",
"behavior_guidelines": "<string>",
"company_service": "<string>",
"topic": "<string>",
"length_detail": "<string>",
"interest_of_product": "<string>",
"negative_response": "<string>",
"custom_prompt": "<string>",
"language": "<string>",
"speed": "<string>",
"timezone": "<string>",
"appointment_scheduling_enabled": true,
"appointment_scheduling_randomly": true,
"custom_llm_url": "<string>",
"recommendations": "<string>",
"settings": {
"voice": {},
"text": {},
"memorize": {},
"evaluation": {}
},
"guidelines": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"content": "Always confirm vehicle VIN or license plate before creating a service appointment.",
"order": 0
}
],
"notes": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"content": "Service appointments take 60-90 minutes for standard maintenance, 2-4 hours for warranty work. Same-day pickup is available before 4 PM.",
"order": 0
}
],
"procedures": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "Book service appointment",
"description": "Used when the customer wants to schedule a service appointment for their vehicle.",
"steps": [
{
"order": 1,
"description": "Ask the customer for their vehicle license plate or VIN.",
"intent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
]
}
],
"training": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"content": "What does Volvo's standard warranty cover?",
"intent": "warranty_inquiry",
"response": "Volvo's standard warranty covers 4 years or 100,000 km, whichever comes first, including parts and labor at any authorized service center. Would you like the details for your specific model?"
}
],
"intents": [
{
"intent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"key": "<string>",
"name": "<string>",
"description": "<string>",
"recommendation_actions": "<string>",
"confidence_threshold": 123,
"is_system": true,
"intent_llm_handle_by_response": true,
"webhook": {
"url": "<string>",
"auth_token": "<string>"
},
"parameters": [
{
"key": "email",
"default": "<string>",
"type": "string",
"required": true
}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
],
"webhooks": [
{
"webhook_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"url": "<string>",
"events": [],
"is_active": true,
"has_secret": true,
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
],
"appointments": {},
"routing_rules": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"detection_mode": "intent",
"trigger_keyword": "sales",
"department_name": "Sales Department",
"phrases": [
"I want to talk to sales"
],
"ai_prompt": "Detect when the customer wants to speak with the sales team — they may ask about pricing, new products, quotes, or directly mention sales.",
"voice_response": "Sure, I'll transfer you to our sales team now. One moment please.",
"voice_on_error": "I'm sorry, I couldn't reach sales right now. Please call back later or leave a message.",
"voice_on_success": "You've been successfully connected. Have a great day.",
"destination_type": "extension",
"destination": "101",
"destination_agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"transfer_type": "transfer_call",
"transfer_config": {},
"priority": 1,
"is_active": true
}
],
"guard_rules": [
{
"uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "Legal complaint escalation",
"when_condition": "Customer mentions a legal complaint, lawyer, lawsuit, or threatens to take legal action.",
"example_phrases": [
"I'm calling my lawyer about this"
],
"then_action": "forward",
"selected_channels": [],
"say_before_forwarding": "I understand this is important — let me connect you with someone who can help.",
"say_before_end": "I'm sorry I couldn't help further. Please contact our team directly. Goodbye.",
"destination": "<string>",
"destination_agent_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"is_active": true,
"is_default": false
}
],
"phone_numbers": [
{
"phone_number_uuid": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"number": "<string>",
"country_code": "<string>",
"type": "<string>",
"capabilities": {
"call": true,
"sms": true,
"whatsapp": true,
"whatsapp_call": true
}
}
],
"channels": [
{}
],
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
}Documentation Index
Fetch the complete documentation index at: https://developers.mihu.ai/llms.txt
Use this file to discover all available pages before exploring further.
Authorizations
Use a Bearer token to access these API endpoints. Example: "Bearer {your-token}"
Path Parameters
Body
application/json
A piece of reference knowledge the runtime AI can quote when relevant — product facts, hours, policies. Notes are passive (consulted on demand) versus guidelines which are active (applied on every turn).
Response
Note added
Show child attributes
Show child attributes
⌘I